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  • 01922 666390
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Ambar Medical Centre & Lower Farm Health Centre
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Complaints

We aim to offer you the highest standard of service but if you wish to make a complaint please inform our reception staff. They can get the Practice Manager or another member of the team to assist you. We aim to deal with all complaints swiftly.

If you are still unhappy and wish to make a formal complaints then please put your complaint in writing using our online complaints form. We will contact you within 3 working days to discuss your complaint. 

Please note this is for formal complaints only - do not use this form for general enquiries.

Alternatively you can put your complaint in writing or email to the Practice Manager:

Shamraze Zeb
Practice Manager

Ambar Medical Centre
151 Wednesbury Road
Walsall
WS1 4JQ

Lower Farm Health Centre
109 Buxton Road
Bloxwich
Walsall
WS3 3RT

Email – zeb.shamraze@nhs.net

If you wish to take your complaint further, you may contact Time2Talk ICB on 0300 0120 281 and select Option 1.

Email: bcicb.time2talk@nhs.net

If the complainant remains unsatisfied they can approach the Parliamentary and Health Service Ombudsman (PHSO).

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Ambar Medical Centre

Ambar Medical Centre, Milton House, 151 Wednesbury Rd, Walsall, WS1 4JQ

  • 01922 666390

Lower Farm Health Centre

109 Buxton Road, Bloxwich, Walsall, WS3 3RT

  • 01922 476640
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